App Terms of Use

Last updated: November 7, 2026

These terms apply to the InterSesh application and early-access product. By using the application, you agree to these terms. The public marketing website is covered separately by its Website Terms of Use.

InterSesh is operated by Jamieson D. Cobbs, carrying on business as InterSesh, a sole proprietor. You can contact us at support@getintersesh.com about this website, the application or privacy questions. The Website Privacy Policy covers the public marketing website; the App Privacy Policy covers application accounts and information handled through application features. The Website Terms and App Terms apply to their respective services.

About InterSesh

InterSesh is a behavioral-health technology platform for clinicians and clients. It supports between-session information gathering and clinical workflow, including organizing client-reported information, Agreements, check-ins, journal entries, and material for session preparation.

Clinical judgment and professional responsibilities

InterSesh does not replace professional clinical judgment, provide treatment on a clinician’s behalf, or guarantee clinical outcomes. Summaries, signals, and other application outputs can be incomplete or inaccurate and must be reviewed in context before being used in a clinical decision.

Clinicians remain responsible for clinical decisions, assessment, treatment, informed consent, appropriate follow-up, and compliance with the laws and professional requirements applicable to their practice. Clinicians are also responsible for explaining how an authorized technology is used in their care and for determining its suitability. Using InterSesh does not itself establish a clinician-client relationship with InterSesh.

No emergency or crisis service

InterSesh is not an emergency or crisis service and is not continuously monitored. Do not rely on a check-in, journal entry, report, or other application activity to alert a clinician or obtain urgent help. If someone is in immediate danger or needs urgent assistance, contact the emergency or crisis services available in their location.

Adult eligibility and current testing access

InterSesh is intended for adult clients. We are preparing an initial paid Canadian release for eligible practitioners and adult clients in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador, Yukon, the Northwest Territories, and Nunavut. Québec is excluded from this initial release. United States clinical use is a separate future initiative requiring its own authorization and applicable safeguards. The initial launch does not support minor or guardian-mediated accounts. Clients must truthfully complete any adult/self-account declaration requested by the application. Clinicians must determine and confirm the age, consent, capacity and authority requirements applicable to the client and their care. These declarations do not independently establish a person's age, capacity or professional registration.

Current GCP staging access is restricted to authorized operators using fictional identities and synthetic client information. Real clinician/client accounts, identifiable client information and external pilot use are not permitted in that environment. Joining the public interest list does not authorize application access. Real-data use requires a separately approved production environment and completed applicable privacy, security, contractual and operating arrangements. Wider international availability will be reviewed as the service expands.

Accounts and credentials

Provide accurate information for your own account and keep it current, subject to the fictional-identity staging requirement above. Use only accounts and practice access you are authorized to use. Protect account credentials, do not share passwords, and sign out on shared devices. Tell us promptly if you suspect unauthorized account access. If you act for a practice or organization, you must have authority to do so.

Acceptable use

Use the application lawfully and within your authorized role. Do not attempt to access another user’s or practice’s information without permission, bypass access controls, impersonate another person, disrupt the service, introduce malicious code, or use information obtained through the application for an unauthorized purpose. Security testing requires prior authorization from InterSesh.

Availability during early access

The application is under development. Features and availability may change, and access may be interrupted, limited, or discontinued during early access. Test information may be reset or removed as testing evolves. Do not use early access as the sole record of care or rely on uninterrupted access. We do not promise a particular feature, release date, or level of availability.

Intellectual property and submitted information

The InterSesh software, branding, interface, and related materials belong to InterSesh or its applicable licensors. You may use the application for its intended, authorized purposes under these terms. Other use of protected materials requires permission unless permitted by applicable law.

You retain any rights you have in information you submit. You must have authority to provide it and allow it to be processed as needed to operate the features you use. Submitting information does not transfer ownership of it to InterSesh or remove the early-access synthetic-data restriction.

Privacy

The App Privacy Policy describes information involved in using the application, service-provider processing, and privacy requests. These terms and that policy do not replace any separate arrangements needed before production use with identifiable client information.

Optional Passport sharing and separate client consent

Passport sharing, where separately enabled and authorized, requires a specific and voluntary choice by the eligible adult client for a named receiving practice. The resulting connection may provide continuing access to eligible client-level between-session information, including records created before the connection or while linked to an earlier practice. The current source design does not limit the connection to particular entries, dates, data categories or a single originating practice. Authorized connected clinicians may also amend eligible shared goals, homework, Agreements and follow-through events; such changes can be visible in other authorized practice connections. Other practices' clinician-private notes and treatment plans are not automatically shared. Link expiry limits initial redemption and does not terminate an already redeemed connection. Revocation stops future connected access but does not necessarily erase lawfully retained material. This sharing requires its own effective, accessible consent notice and applicable practice/legal authorization; accepting these App Terms is not Passport consent, clinical treatment consent or a guarantee that Passport is currently enabled.

Service limitations and liability

To the extent permitted by applicable law, the early-access application is provided as available, without a guarantee that it will be uninterrupted, error-free, or suitable for every clinical workflow. Please verify information and outputs before relying on them.

To the extent permitted by applicable law, InterSesh is not responsible for indirect or consequential losses, such as lost profits or lost business opportunities, arising from use or unavailability of the application. This does not exclude responsibility for reasonably foreseeable direct losses caused by a failure to meet obligations that apply to InterSesh.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, gross negligence, or any liability that cannot lawfully be limited. These terms do not remove rights, warranties, or remedies that applicable law does not allow users to waive.

Account closure and suspension

You may request account closure through Settings or contact us about a broader information request. An unapplied pending closure request can be cancelled. Completed identity-closure fulfillment ends the relevant application access and records the resolved authentication identity. A request can remain open while a provider step is unresolved, with affected application access already revoked. Shared clinical/practice records and necessary references can remain retained as explained in the App Privacy Policy. Clinicians and practices remain responsible for lawful recordkeeping and continuity-of-care arrangements; InterSesh remains responsible for its own processing obligations.

InterSesh may suspend or end access where reasonably necessary to address misuse, protect the service or other users, comply with law or conclude authorized testing. Where practicable and appropriate, we will explain the reason.

Reviewed privacy responses

Privacy responses require verified identity, authority and record-scope review. Restricted delivery is available to the verified recipient while available; an expired, revoked or held delivery requires appropriate follow-up and review. Check a downloaded response and confirm receipt using the offered control. You remain responsible for protecting a copy on your device. Neither application access, account closure nor a self-service download determines all legal rights in the relevant records.

Practice subscriptions and billing

Practice subscriptions and billing are managed by the authorized billing owner. Prices, billing frequency and capacity options are shown at checkout. Cancellation takes effect at the end of the current billing period; there are no mid-cycle refunds except where applicable law requires otherwise. Account closure does not automatically cancel a subscription or transfer practice administration/billing responsibilities. Nothing in these terms removes rights or remedies that applicable law does not allow you to waive.

Changes to these terms

We may update these terms as the application develops. The date above shows the latest revision. We will provide notice of material changes or seek agreement where required by applicable law. If you do not agree to revised terms, you may stop using the application and request account closure.

Contact

Questions about these terms, application access, or account closure can be sent to InterSesh at support@getintersesh.com.